Voice & Video services

Dialogue Direct is a reservationless conference call service that provides the host with the flexibility to initiate conference calls as they are required. Having this flexibility is made possible with the use of a unique passcode and dial-in number (toll-free in North America), providing unlimited access to the conference bridge 24 hours a day, 365 days a year. 

If you have international participants, click here to see our list of international numbers.

Dialogue Connect allows users to conduct their conference call by simply dialing the pre-assigned telephone number and entering the assigned passcode on the keypad. To begin a teleconference, all participants dial into the bridge using the number provided and follow the instructions as directed by the automated entry system. 
 
Star (*) touch features allow moderators and participants to manage the call and obtain operator assistance if needed. Over 65 international toll-free numbers are also provided to allow your moderators and participants to join calls even while travelling overseas. 

The logistics of having a large meeting are as critical to its success as the meeting objectives and the agenda. When you are planning any large meeting, you need the reassurance that it will run flawlessly.

Dialogue Plus is recommended for larger conference calls requiring the very best in Operator assisted services. With Dialogue Plus you benefit from both Dial-in and Dial-out conferencing depending on your specific needs.  

Dial-in Call 

Participants dial in to your conference call using a pre-assigned telephone number. This allows participants the flexibility of joining the event at their convenience. When dialing into a call, a bilingual operator will ask for participant's name, company name or any specific information you require. 

Dial-out Call 

Our Operators dial out to each participant prior to the call. Once connected, the operator places each participant into the conference. When you are ready to begin your call, the operator will leave you in privacy yet remains available and can be reached if you dial *0. 

Video as a Service (VaaS) 

We provide you with web-based meeting room software and setup for all of your videoconferencing. Our connected services are available on all of your devices - desktop, laptop or mobile – without user limits.  

Private Cloud 

We provide a private virtual space tailored for your organization. This secure, dedicated network facilitates communications – both locally or between offices,  withminimal effort on your side. they can be deployed On-Premise where you manage the equipment and have full control over your safety and security, or they can involve aHybrid deployment where we manage equipment that complements the systems you have onsite. 
 
 

Live & On-demand Event Hosting 

We host your online events on our servers, while making all of the back-end arrangements. Our solutions complement your existing video equipment and can be configured for a single live or on-demand event, or for recurring events.  

Remote Monitoring & Management Support 

We monitor and manage your video communications network remotely, leaving you free to focus on your business. All software or hardware issues and upgrades happen under the supervision of our specialized technicians 

Consultation 

Our consultations range from equipment recommendations to suggestions for a complete integration design. We perform site evaluations to better understand your needs, from hardware to automation to site layoutd on your needs. Depending on the project, we’ll provide you with a list of equipment, schematics, budget assessments and suggestions for a complete integration into your network and infrastructure.  

Project Management 

We assign project managers as points-of-contact for the entire development and implementation of a project. They manage the project lifecycle, resources, budget, schedule coordination and any issues that arise.  

Installation 

Our technicians install your equipment and infrastructure, verify and test system functionality and give your staff basic training. 

Programming 

Our specialists can program and implement an automated system for any room to give you easy access to functions like light dimming, turning on projectors and displaying presentations. can verify any installed system to make sure it fits your requirements and is functioning perfectly, whether it’s a new project or an existing installation.  

Training 

We give your end users the training necessary to start, plan and customize settings for their videoconferences without an administrator.